Consistently with state and federal laws and regulations governing the confidentiality of unemployment
compensation information, the Massachusetts Department of Unemployment Assistance (DUA) seeks to protect
the data privacy of persons using UI Online. The DUA website uses “cookies.” That is, we store a small
text file on your computer. The only information in the cookie is a system-generated identification
number that we use only to maintain continuity during your use of UI Online and for the security of the
webpages you access. Also, when you access the DUA website, we collect the IP address of the computer you
are using. We use the IP address to make sure that, if you are applying or certifying for benefits, you
are doing so from the United States or Canada, and for system maintenance. We do not disclose your IP
address to third-parties, unless we determine that we need to do so for purposes of DUA program integrity.
We treat your use of UI Online as your consent to our collection of these data.
Our webpages are under continuous development. While we try to keep them current and error-free, this may
not always be so.
This website may contain hypertext links to information or sites created or maintained by other public or
private organizations. Please be aware that DUA does not control or guaranty the content, quality, or
security of these other websites and services.